Privacy Policy

At DOREILA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

By using our website, you consent to the practices outlined in this policy.

1. Information We Collect

We collect personal information in several ways to provide and improve our services:

Information you provide directly:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely via third-party payment gateways)

• Messages or inquiries sent via live chat, WhatsApp, or contact forms

Information collected automatically:

• IP address

• Browser type

• Device information

• Pages visited and time spent on the site

• Referring website or source

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you regarding orders, inquiries, or support

• Improve website performance and customer experience

• Send promotional emails and updates (you can opt-out at any time)

• Prevent fraud and ensure secure transactions

• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted third-party service providers who assist in operating our website and delivering services, such as:

• Payment processors

• Shipping carriers

• Email marketing platforms

• IT and support services

All third parties are required to maintain the confidentiality and security of your information.

4. Data Security

We take reasonable precautions to protect your personal information. All sensitive data (e.g., payment details) is encrypted and processed through secure connections. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and support marketing efforts. You can choose to disable cookies through your browser settings, but this may affect functionality.

6. Your Rights

You have the right to:

• Access and review your personal data

• Correct inaccurate information

• Request deletion of your data (where legally permitted)

• Opt-out of marketing communications at any time

To exercise any of these rights, please contact us at info@doreila.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. Please review their policies separately.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of the website implies your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: info@doreila.com
Phone: 0450203782
Support: Via WhatsApp or live chat on our website