Terms & Conditions

Welcome to DOREILA. By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before placing an order or using any part of our platform.

1. General Information

This website is operated by DOREILA. Throughout the site, the terms "we", "us", and "our" refer to DOREILA. By visiting our site and purchasing from us, you engage in our service and agree to be bound by the following terms and conditions.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free, current, or complete. We reserve the right to correct any errors and update information at any time without prior notice.

4. Orders & Payments

All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order for any reason, including limitations on quantities or inaccuracies in pricing or product information.
Prices are listed in local currency and include applicable taxes where required. Payment must be made in full at checkout using our secure payment options.

5. Shipping & Delivery

We ship to Australia, New Zealand, Tasmania, and Queensland. Delivery times may vary depending on location and shipping method. Estimated delivery times are provided at checkout but are not guaranteed.
Customers are responsible for providing accurate shipping information. We are not liable for lost orders due to incorrect addresses.

6. Returns & Exchanges

Returns are accepted within 7 days of delivery, subject to our Return Policy. Products must be unused, in original packaging, and in resalable condition. Custom or opened items are not eligible for return. For full details, please refer to our Return & Exchange Policy.

7. Intellectual Property

All content on this website, including logos, product images, designs, text, and graphics, is the property of DOREILA and is protected by copyright and trademark laws. You may not use or reproduce any material from our website without written permission.

8. User Conduct

You agree not to misuse the website or engage in any activity that may harm, disrupt, or compromise the integrity of our platform. This includes, but is not limited to, fraudulent transactions, spamming, hacking, or violating any laws or third-party rights.

9. Limitation of Liability

DOREILA shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. All purchases are made at the customer’s own discretion and risk.

10. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Any updates will be posted on this page, and continued use of our website signifies your agreement to the revised terms.

11. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Australia.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:
Email: info@doreila.com
Phone: 0450203782
Support: WhatsApp or live chat on our website